Information Requests Officer
Salary:£26,511.00 - £29,577.00
Employment Type:Fixed Term
Location:Shire Hall - GL1 2TG
Closing date:07 March 2021 at midnight
The Information Management Service is looking for two individuals for a fixed term of one year to join the Requests Management team.
You will need to understand and to have a desire to develop your skills in information compliance.
You will be responsible for dealing with requests from people wanting to access their personal data. They may have a complex personal story, involving foster or residential placements, with people coming into their lives for brief periods. This right of access can help to fill in significant gaps in their stories and help with unanswered questions, providing information that may have been missing or inaccessible to them previously.
Working within a dynamic team, you will also be managing other types information compliance requests, ensuring they are responded to within the requirements of the law.
A confident communicator, you will build good working relationships with requesters and internal key stakeholders ensuring a positive experience of the service.
This is an exciting opportunity which will give you a wide breadth of knowledge of the workings of the council.
For an informal discussion:
Jo Baynes-Kubiak (IMS Manager Requests)
Gareth Heward (Principal Officer)
We value diversity in our workforce and positively welcome applications from all sections of the community.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Below you will also find links to the Job Profile and Guidance Notes. Click ‘Apply’ to continue.