Intelligent Client Officer – Revenues and Benefits Contracts

This job is closed and is displayed for reference only. 



Salary:£29,055.00 - £31,401.00 

Working Hours:37 

Job Share:No 

Employment Type:Permanent  

Location:Gloucester City Council, Herbert Warehouse, The Docks, Gloucester - GL1 2EQ  

Closing date:31 May 2018 at midnight 

Gloucester City Council

Gloucester City Council is transforming the way we deliver services to make Gloucester a city that works for everyone. Our partnership with Civica UK is key to our success and we are looking for an ambitious, positive and innovative professional to manage this crucial relationship.

If you have significant revenues and benefits experience and the confidence to challenge and innovate to secure strong performance, high levels of service provision and customer satisfaction we would like to hear from you.

As one of the City’s two Intelligent Client Officers you would be the our first point of contact for Civica Revenues and Benefits; responsible for ensuring that statutory and contractual obligations are met, monitoring budgets, performance and the allocation of discretionary housing payments and building relationships with partners and stakeholders to improve outcomes for the citizens of Gloucester. You would also represent the City Council at relevant Magistrates Court proceedings.

Gloucester City Council offers excellent employment benefits; flexible – family friendly - working, access to a wide range of relevant training and development, local government pension scheme, competitive annual leave and an employee benefits package that includes generous local discounts and much more.

For an informal discussion, please contact Jon Topping, Head of Policy and Resources on 01452 396276

Application Information

Closing Date: Thursday 31st May 2018

Interview Date:  4th / 5th June 2018

An application form and Job Description can be found below in 'Additional Information'. Completed application forms to be sent to

Gloucester City Council is an equal opportunities employer

CV’s will not be accepted

Additional Information

  1. Application Pack
  2. Job Description