Business Administration Level 3 Apprentice

Reference:2/CF/18/318 

Salary: £11,000

Working Hours:37 

Job Share:No 

Employment Type:Apprenticeship  

Location:Shire Hall Complex - GL1 2TG 

Closing date:24 May 2019 at midnight 

FIXED TERM FOR 24 MONTHS

An exciting opportunity exists for a Business Administration Apprentice at Level 3 working within the busy ICT Traded Service to Schools, supporting Gloucestershire educational establishments. We are looking for a dynamic, customer focused, goal orientated individual who has an interest in working within an ICT Support environment.


This individual will be expected to work to deadlines, have attention to detail, be an analytical thinker and willing to develop a variety of professional skills whilst contributing to a more innovative way of working.


Your day to day role would include supporting the team and the customers by taking customer phone calls and logging the information on the team’s helpdesk system. The role will also include monitoring incoming emails and dealing with them in the appropriate manner. In addition, there maybe opportunities to visit customer sites and work under supervision.


Training will be given to the successful candidate in order to allow them to widen and deepen their role and responsibilities.


Desirable educational background may include but is not restricted to GSCE passes in Maths and English.


If you are proactive with a flexible approach to working, have excellent administration, communication and customer service skills. We look forward to receiving your application.


All enquires should be addressed to Karen Steele, ICT Application Support and Commercial Manager by email karen.steele@gloucestershire.gov.uk.

Application Information

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We value diversity in our workforce and positively welcome applications from all sections of the community.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Below you will also find links to the Job Profile and Guidance Notes. Click ‘Apply’ to continue.

Only if you have difficulty accessing the information published online should you contact GCC Appointments & People Sourcing Team by telephone 01452-425888 or e-mail to ContactUs@gloucestershire.gov.uk quoting the vacancy reference number above.

Application Options

Additional Information

  1. Job Profile