Bereavement Officer

Reference:5/GC/19/327 

Salary: £19,171.00 - £19,945.00

Working Hours:37 

Job Share:Yes 

Employment Type:Permanent  

Location:Gloucester Crematorium Coney Hill Road, Gloucester - GL4 4PA 

Closing date:29 May 2019 at midnight 


logo

Gloucester City Council Vacancy 

An exciting opportunity has arisen to become part of the Bereavement Services team at Coney Hill Cemetery and Crematorium.

We are a small friendly team operating within the public sector providing burial and cremation services and respectful and dignified spaces to remember the deceased,


We are seeking to appoint a self-motivated and enthusiastic individual to assist in the day to day running of the Cemetery and Crematorium.


Reporting to the Bereavement Services Manager you will be responsible for receiving and dealing with enquiries from the public, funeral directors, and clergy; in person, by phone, letter and email. Attention to detail is essential as this is a key role in ensuring all paperwork and records are accurate to comply with legislation.


This will also include accepting and processing documents, handling cremated remains caskets and burial attendances.


You will be dealing with bereaved families in often stressful circumstances; it is therefore essential that you have a high level of empathy and good communication and customer care skills.


Experience in Microsoft Office is essential


If you think that you have the skills, experience and capability to fill this role please apply.


If you wish to discuss this opportunity further please call Carly Locke Bereavement Team Leader on 01452 396769

Application Information

To apply for this role please complete an application form and return to cityrecruitment@gloucestershire.gov.uk 

Gloucester City Council are happy to consider applications from individuals seeking part-time, job-share or flexible working arrangements.

Additional Information

  1. Application Pack
  2. Job Profile